Total Quality Management Of Domino’s Samples †MyAssignmenthelp.com

Question: Discuss about the Total Quality Management Of Dominos. Answer: Introduction Dominos Pizza is a large fast food chain network and it has various outlets in Australian states also. They are popular across the globe for serving and delivering the pizza to its customers. The Dominos company is working on the franchise basis and they have the maximum number of franchise stores across the globe. In Australia only, they have reached to the number of 2000 stores. They have adopted the technique of providing adequate quality goods and services in order to develop goodwill in the fast food industry and along with this, they have been continuously working on improving the quality services and the products to satisfy the customer' requirements and to meet the customers' expectations. Being the manager of the organization, it was analyzed that certain issues are being faced by the organization which is resulting in the declining performance of the organization. In order to avoid these issues, I suggested the upper-level management to adopt certain quality improvement techniques for increasing the efficiency of the organization as well as to match up with the customers' expectations. Survey Plan-do-act-check Under this report, analysis of the issues faced by the organization will be discussed and along with the analysis of the issues, adequate options will be adopted to resolve those issues to attain the organizational objectives. Discussion on the quality management techniques will also be performed under this report (refer 3). Challenges faced by Dominos The basic issue was the late delivery. Domino's provides its customers the service of delivering pizzas and other stuff from their menu to the customers' doorstep without any additional cost. For performing this function, the certain duration of time is promised to the customers to get the order delivered. But organizational delivery people were failing to perform the same in the particular period of time due to high traffic in the city areas (He, Zha Li, 2013). Another big issue which was Domino's was facing is improper control over the management of inventory and other things. It was leading to the issues like the waste generation. As they are dealing with the perishable type of goods hence; adequate utensils and techniques are used to preserve them for longer usage. Due to lack of management control, an organization was struggling with the decreasing profit, complaints from customers regarding the quality of products, etc. Selection of techniques First technique implemented in the workplace of the Domino's surveys and this is the best and most effective technique for increasing the productivity and efficiency of the organization. The major reason behind an adaptation of survey technique is to determine the precise challenges faced by the employees and the customers (Mitra, 2016). This will help the organizational management to understand the customers and employees requirements and adequate set of methods could be implemented in the organization in order to achieve the desired goals and objectives of the organization. Randomly customers were asked to share their views in relevance with the services and products offered to them. Apart from this, organizational employees were also asked to share their reviews in order to improve the functionalities of the organization (refer 2). Plan-do-act-check refers to the controlling system. Under this, immediate actions are taken in order to gain the immediate results. Apart from this, plan-do-act-check also helps the organization to reduce the deviations faced by them in recent times (Dale, 2015). As Dominos is known for their quality and the commitment delivery hence; it is the duty of the management of the Dominos to maintain the goodwill of the brand through delivering adequate goods and services to the customers. The organization is struggling with various issues such as decreasing quality of the products, lack of managerial control over the various activities of the organization. Hence, these techniques are adopted and implemented in the workplace of Dominos in order to regain their market image (refer 1). Tools of quality management Above chart defines the survey process used for improving quality of the products and services. This process will be conducted within the organization as well as outside the organization in order to increase the efficiency of the organization. The first stage of this process addresses the issues faced by the organization. After analysis of the issues, customers and employees are asked to share their views in order to match with their executions. One of the most effective and efficient resolutions will be implemented within the workplace for the attainment of desired goals amongst the various views obtained from customers (Nadeem, et. al., 2013). The best alternative for conduction of survey process is the questionnaire. It includes all those questions through an organization is struggling and there is a scope for improving (refer 2). The aforesaid figure shows the process of a plan-do-act-check model which was originally invented by an American engineer, Dr. W. Edwards Deming. This process has been evaluated in four stages i.e. Plan: An appropriate plan is identified and evaluated as per the organizational structure of the Domino's. After identification process, adequate steps will be taken to assume the results through implementation so that adequate plan could be selected (Willemink, et. al., 2013). Do: Plan selected in the above process is being implemented in order to increase the efficiency of the organization. Alternatively, it could also be known as the execution process. Check: Under this phase, previous plans of the organization are checked with the newly adopted plans to analyze the issues as well as to gain the adequate results. The efficiency of this step could be analyzed through evaluating the chances under which organization could match up with the targets set up by the upper-level management (refer 1). Act: Under this stage of this process to rectify the issues faced by the organization, plans selected are implemented. After execution of the plans, adequate methods are also adopted which could provide managerial control over the functionalities of the Dominos (Bishop, Fody Schoeff, 2013). Implementation of techniques Being the manager of the Domino's company, I analyzed the two techniques for increasing the efficiency of the organization and to overcome the challenging situations facing the organization. Following is the process discussed for the implementation of the tools: Survey: In order to regain the efficiency of the organization and to overcome the issues of the faced by the organization, survey technique is adopted. In this technique, customers could share their views for improving the delivery services through providing advanced vehicles and updated tools through which delivery boy could easily get the directions for the customers address. On the other hand, employees could also share their experiences in which they feel struggled. After analysis of all these things, an adequate technique will be adopted to maintain the brand value of the organization in the Australia (Goetsch Davis, 2014). Plan-do-act-check: It was the duty of the manager to gather the information in relevance with the challenges which were reducing the efficiency of the organization. Subsequently, an action plan will be implemented to reduce those implications and the challenges. It was analyzed that after implementing these two tools for improving the effectiveness of the organization, Dominos efficiency has been increased and along with the increasing efficiency, desired goals are also achieved by the organization across the Australia (Taylor, et. al., 2013). Conclusion It was observed from the report that plan-do-act-check and the survey techniques were so effective in reducing the impacts of the challenges faced by the organization as well as the organizations workplace becomes capable enough to gain the desired goals. Additionally, Domino's was also able to control over its inventories and meeting the consumers' expectations. References Bishop, M.L., Fody, E.P. Schoeff, L.E. eds., 2013,Lippincott Williams Wilkins, Clinical chemistry: principles, techniques, and correlations. Dale, B., 2015, John Wiley Sons, Ltd, Total quality management. Goetsch, D.L. Davis, S.B., 2014,Upper Saddle River, NJ: pearson, Quality management for organizational excellence. He, W., Zha, S. Li, L., 2013, Social media competitive analysis and text mining: A case study in the pizza industry,International Journal of Information Management,33(3), pp.464-472. Mitra, A., 2016,John Wiley Sons, Fundamentals of quality control and improvement. Nadeem, E., Olin, S.S., Hill, L.C., Hoagwood, K.E. Horwitz, S.M., 2013, Understanding the components of quality improvement collaboratives: a systematic literature review,The Milbank Quarterly,91(2), pp.354-394. Taylor, M.J., McNicholas, C., Nicolay, C., Darzi, A., Bell, D. Reed, J.E., 2013, Systematic review of the application of the plandostudyact method to improve quality in healthcare,BMJ Qual Saf, pp.bmjqs-2013. Willemink, M.J., Leiner, T., de Jong, P.A., de Heer, L.M., Nievelstein, R.A., Schilham, A.M. Budde, R.P., 2013, Iterative reconstruction techniques for computed tomography part 2: initial results in dose reduction and image quality,European radiology,23(6), pp.1632-1642.

Political Skills in Control Critical Information †MyAssignmenthelp

Question: Discuss about the Political Skills in Control Critical Information. Answer: Introduction: Power implies the ability to influence or control the actions and behaviours of others. The word authority is normally used for power seen as valid by the social structure. If I become a team leader in my workplace, I would be given several responsibilities which range may from exciting to banal. However, one responsibility which is not explicitly mentioned in any employment agreement is to use this power of position in the workplace. However, being in that position will certainly make me use my power sometimes to motivate and encourage my people, and at times to instil fear in them too. I believe in mostly using my power to encourage productivity among my team members. I will reward great performances, and this is one of the ways in which I will obtain compliance. However, my usage of power will not be limited to just this aspect. There would be times, when there will be chaotic situations in the workplace, employee dissent specifically, where the staff would be unreasonably demandi ng. In such cases, I will use coercive power, i.e. threats of punishment and even give actual punishments. At times this becomes necessary to obtain compliance with the rules and policies of the company. If an employee is conducting some unethical work in the workplace, I will punish him so that he never repeats the same thing and to ensure that this acts as an example for others to follow. Conversely, I will use my expert power when some management decisions are to be taken and I will use my knowledge and expertise to obtain consent to my proposed solutions. Organizational Politics This refers to the deliberate acts of influence for protecting or enhancing the self-interest of groups or individuals which are not aligned with endorsed by those of the company. Here the emphasis is on self-interest. If I get a leadership position in my company I need to recognize political reality in the workplace and continuously develop my political skills. Moreover, if I am not politically smart I run the risk of being fired or demoted or even slipping off my planner career path, unavoidably resulting in real disruptions in organizational performance and personnel charts. I will use my political skills to build networks and cultivate interpersonal relations with relevant parties. I will strive to astutely manage up by communicating with my seniors and keeping the higher-management informed. However, I will not let this double-edged sword hit me because I will also invest sufficient energy and time in cultivating and leading my team. Thus, I would build great relations with my d irect reports and peers, plus with the higher-ups too. Moreover, I will use my political skills very carefully. I will think about the presentation and timing of what I need to say. I will build my working rapports and friendships by gaining support, negotiation, supporting their ideas on public forums and meetings, throwing parties and inviting eminent people of the company and managing conflict. I am well aware of when to call on others and am also ready to reciprocate. I will also use my political skills to control critical information as well as the lines of communication.

An Ordinary Man Essay Example

An Ordinary Man Essay Rusesabagina writes that â€Å"a false view of history is a toxin in the bloodstream. † How have you experienced this is your own life? Is there such a thing as a completely true view of history? It seems as though wherever there is a disagreement between two people, each of them always has a different story. Given this, two friends of mine fought over a bet they had made. One said the bet was for $20 while the other disagreed that they had never shaken hands to declare it. This is a prime example of what Rusesabagina is describing. No matter what situation one is in, there will always be differing opinions over what took place simply because people are often biased in their views of the past, seeing only how it affected him or her. Thus, I do not believe in such a thing as a true view of history. 2. The culture of hate enabled Hutu murderers to think of themselves as victims because â€Å"the person whose throat you do not cut will be the one who cuts yours. † Where do you think that sentiment arises from? How do you think it can be counteracted? The sentiment of â€Å"the person whose throat you do not cut will be the one who cuts yours† is one that is taught early on. Hutu students were taught in class that they were insignificant to Tutsi children, causing them to feel inferior. Years later, when the Hutu students grew to become adults, Radio-Television Libre des Mille Collines (RTLM) became very popular. RTLM transgressed from a typical radio show to a politically racist show bringing back many of the same emotions from grade school to the Hutu people. This could have been counteracted had the government discontinued the show after its first few discriminating remarks. . Rusesabagina describes how he would listen to absurdly racist radio debates. Though he loathed the opinions expressed, he found the shows fascinating. Why do you think people are drawn to media sources that they disapprove of? Media will always be attractive to society. Though we may despise it, we still read Star magazine, watch Saturday Night Liv e, and listen to music with disturbing lyrics. We read, watch, and listen to opinions we disagree with daily. If we did not, we would have nothing to say when our peers discussed last night’s TV show or the new song on the radio. To further prove this theory, I read an interview with Rusesabasgina and he states, â€Å"You have to know what people are saying in order to argue against their points of view. â€Å" 4. When you see a man like Rusesabagina (or Oskar Schindler in the film Schindler’s List) save lives by paying bribes to government agents, does it change how you look at the role graft plays in society? This is not just a â€Å"yes† or â€Å"no† answer. Explain your answer. No, graft will always be in a government. Whether it is a governor being tried for adultery or a president being impeached, graft is a role in every government. We will write a custom essay sample on An Ordinary Man specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on An Ordinary Man specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on An Ordinary Man specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Without it, Rusesabagina or Schindler would not have been successful in carrying out their compromises. 5. How does Rusesabagina use the â€Å"Rwandan No† as a way to critique first his own culture and then the international community? The â€Å"Rwandan No† has become a universal term. In the autobiography, An Ordinary Man, Rusesabagina speaks of his country, Rwanda, as a peaceful place. He mentions that Rwandans are too polite to say no. Instead of simply declining, Rwandans make up excuses until the inquiring person gives up asking or gets the hint. Throughout the novel, Rusesabagina shows many instances where the â€Å"Rwandan no† gradually transgressed from polite to scornful as it became used internationally. In many cases, the obscure declination was used in situations of dire need by both the United Nations and the United States towards Rwanda. 6. Given Rusesabagina’s experiences, what do you think the future holds for Rwanda? I am not quite sure what the future holds for the country of Rwanda. From the looks of the government, it is still run quite the same as before. There isn’t much of a democracy with one candidate winning 95% of votes, however, I believe that the country truly cares about its history and in an attempt of consolidation, will not let another event happen to repeat the genocide of 1994. 7. What different choices do you think you would have made if you had been in Rusesabagina’s position? I do not believe I would have handled the situation as successfully as Rusesabagina did. I understand he acted under pressure, but knowing myself, I would have not been able to deliver myself as eloquently as he did in any of his situations. 8. What effect do Rusesabagina’s accounts of the actions of the United Nations and the United States have on your impression of either? Rusesabagina’s accounts have left me to believe that the United Nations could have easily stopped the progression of the genocide in the beginning. If they had stayed in Rwanda to portray the slightest bit of protection to the people, I believe the Hutu murderers would be have been threatened enough to back off for the time being. Also, Rusesabagina’s account of asking the White House for help at the last minute and recalling how each person responded with an obscure eclination gravely upsets me. Our country was hypocritical in its acts of speaking of protection, yet when the time came, our nation’s leader avoided it. There was no justice between the United Nations and United States towards Rwanda. 9. Do the horrors described in the book make you look at Africa differently? Explain your answer. This book has caused me to look at Africa differently. Before, I never heard much about Africa or its struggles. Now, I have opened myself up to learning about Darfur and the genocide that has been taking place roughly since 2003. Rusesabagina’s autobiography has opened my eyes to my own government, as well. I catch myself watching the news more frequently and reading up on archives in my spare time. This book has discreetly made a difference in who I am now. 10. Rusesabagina refers to himself as an ordinary man. Were his deeds those of an ordinary man or of a hero? Explain your answer. I have mixed feelings towards this. Rusesabagina deserves the title of a â€Å"hero† in which he saved many lives in those few months. He acted in a way I could never see myself acting. He befriended his enemy and compromised what was sought after for a bottle of wine. Rusesabagina acted the way he felt he should, which thus makes him an ordinary man. We, as humans, are all created with instincts for survival. Therefore, we use them in whatever way possible to keep us alive. It is my belief that Rusesabagina took advantage of both his instincts and his knowledge to keep him, his family, and his guests alive. It is my opinion that he is both a hero for managing to save so many lives and as an ordinary man for using his instincts and knowledge to survive.

Elie Wiesels Essay on Student Essay Contests

Elie Wiesel's Essay on Student Essay ContestsIn his essay, 'The Meaning of Life,' Nobel Prize winner Elie Wiesel declared that in order to find out what it means to live well, you must participate in a sample student essay contest. If you are seeking meaningful ways to determine whether or not a particular program is right for you, this article will provide you with useful pointers.Elie Wiesel believed that life's challenges teach you something important about yourself. He stated, 'What we do or what we suffer from teaches us about ourselves.' To learn more about what it means to live a good life, Elie Wiesel urged you to take part in a student essay contest. Writing a college essay is hard enough, but writing a student essay contest entry is even more difficult.However, the fact that the writer has to prove to his college or university that he has what it takes to succeed as a writer will motivate him to do his best. While writing the essay, your attention will be focused on what yo u are writing, so what you want to show is the beauty of life and all the goodness that one can achieve. Besides, the student essay contest allows you to submit your essay online and you will be able to do it in the comfort of your own home.Since college students are usually busy, they cannot spend much time reading the essays being written by others. Most students tend to take the college essay contests too seriously, which results in poor work habits that may hinder their career success.With Elie Wiesel's advice, remember that you must participate in a sample student essay contest because it will motivate you to write a better essay. You will have the motivation of having something to show for your hard work.On the other hand, students struggle a lot to find the motivation that a contest provides. Now, students have their own writing contest websites to encourage them. With their help, you can transform your day into a new beginning.The best thing about writing a student essay con test is that it can help you improve your writing skills. If you want to study hard and become an expert essay writer, you should try to learn from the mistakes of others and write better essay entries.

Anglo Saxons essays

Anglo Saxons essays According to the Venerable Bede, the first significant body of Germanic settlers in England had been hired as mercenaries by the British Prince Vortigern during fifth-century struggles for power among British Celts that broke out when Roman colonial troops were withdrawn. After a falling-out with their employer, these Germanic warriors seized British territory in the south of England for themselves and brought their families over the English Channel to settle it. Archaeological evidence also reveals a gradual infiltration of Germanic peoples into England along the rivers of east central England, then a low-lying bayou country that would have been impossible to police. Bede tells us that the Germanic settlers came from Anglian and Saxon regions of continental Europe, within the modern territories of Holland, Southern Denmark, and Western Germany. The settlers brought with them, in their heads, an extensive body of lore encoded in alliterative verse, including versified laws as well as historical and legendary narratives. Some of the settlers could use a runic alphabet to carve brief messages, mostly on wooden sticks, but writing was not used for Old English historical or literary material until the conversion to Christianity, when manuscript technology entered from Rome and Ireland. Old English literature includes a number of works based on native Germanic legend, including the remarkable Beowulf, a complete epic peopled by half-Christian Germanic warriors. The interweaving of Christian elements with native Germanic materials in this work is so thoughtful and intricate that the two cultural strands are very difficult to unravel. Other epic poems in native style use imported Christian narratives. Two of the best, by a poet named Cynewulf, have heroic female protagonists. As in Celtic saga, representation of gender roles in Old English narrative may seem quite strange to a modern reader. In Beowulf, for example, Queen Wealhth...

Financial stability and resilience of the banking industry are the Essay

Financial stability and resilience of the banking industry are the main current concerns of national and international regulator - Essay Example However, when the economies were overheated and an economic boom was witnessed, many governments and monetary authorities lost sight of the fact that unbridled banking would ultimately cause the downfall of the financial system. Consequently, the fact that many of the financial instruments created were short-sighted in nature and dubious in character was lost among the policy makers and political leaders. Such a situation arose out of the fact that many of their activities were uncontrolled in nature. The global financial meltdown of 2007-2009 the impact of which is felt even today among the global economies brought a shock among them which made such leaders and policy makers to wake up from the slumber and meet the harsh reality that global financial system needs a through overhaul and if appropriate and timely measures were not taken the threat to the global prosperity during 21st century would turn out to be a monster which would become entirely uncontrollable. There was a sudden urgency to enact prudential regulations. However, the continued worsening of the world economies reeling under pressures of weakening manufacturing activities, growing unemployment and uncertainties have brought into focus a set of arguments that such prudential regulations should be slowed down. ... y him for such an argument is that, firstly, â€Å"the financial stability is about resilience†, secondly, â€Å"preserving financial stability involves a wide range of policy areas† and thirdly, â€Å"a globalised financial system requires global rules†, fourthly â€Å" global financial regulators should stay focused on the end result they want to achieve, namely, a system characterised by less leverage, better liquidity management, sounder incentives, less moral hazard, stronger oversight and more transparency†2. Towards realizing the above, he has set an agenda which includes reforms and regulations on the bank capital, liquidity, financial products (e.g. OTC derivates,) and among other things micro and macro prudential regulations. Each one of the points averred by him is analyzed below. 2.1. Resilience Caruana equates resilience with financial stability and believes that this is something which the world economies should prepare well in advance in ter ms of capital, liquidity, infrastructure etc to safeguard themselves from the shocks, external/internal so that there is no repetition of the nasty situation witnessed during the 2007-09 global financial meltdowns. The same view has been advanced by some other scholars. According to Sheehan3, Financial regulations have two sides attached to them, viz, micro and macro prudential regulations. Micro prudential regulations seek to focus themselves towards protecting the interests of smaller savers and borrowers from grey practices of financial institutions while the macro ones engages themselves in the creation and implementation of rules that goes towards promoting the stability of global financial systems and reduction of systemic risks. Whether it is micro or macro, each country creates its own financial regulators and

Business Memo (AVID) Essay Example | Topics and Well Written Essays - 750 words

Business Memo (AVID) - Essay Example This report analyzes the strategic position of the company, the external environment and the financial performance of company based on its financial statements during the years 1999 and 2000. The first big strategic decision the company made was in 1993 when the firm launched its initial public offering (IPO) to become a publicly traded company and raised $53 million. His capital was utilized to spur the firm’s future growth. The three markets Avid serves are: Media composer was the initial product helped the company become such a popular firm in the industry. As the company matured it realized it needed help from other firms in order to developed new products. They entered into a series of strategic alliance with different companies. Avid System became a mid-size company. In this industry they were at a competitive disadvantage with larger firms such as Sony which had unlimited resources. Avid as a pioneer in the industry pushed for open standards for the participants in the digital industry. The company with the help of 150 other firms in the industry created the Open Media Framework standard. The creation of an open standard indirectly hurt the company because lost its edge of having a unique product in the industry. Avid in the early 1990’s utilized a Mac platform for its software. The company noticed that Apple was not doing to well in the computer industry and it felt continuing operating under a Mac platform was risky. In 1997 the company entered into a strategic alliance with Intel in order to convert its software into Windows based platform. The company gave up 6.75% of its common stock in exchange for Intel’s expertise. In 1993 the company entered into an alliance with Lucas film in order to develop special effects products. The firm entered into a partnership in 1994 with Tsushnki Company to develop the world first full motion digital camera. A huge transaction for the company was the